Consumer advocacy and assistance services
Centre for Women’s Economic Safety
The Centre for Women’s Economic Safety Ltd (CWES) offers free Money Clinics for women, non-binary and gender diverse people experiencing financial and/or economic abuse, or who are concerned about their finances in the context of domestic and family violence.
CHOICE
The leading consumer advocacy group in Australia.
Consumer Action Law Centre
A campaign-focused consumer advocacy organisation which provides legal advice, financial counselling, and policy advice on behalf of vulnerable and disadvantaged consumers across Victoria.
Demand a Refund is an online tool to help you complain, demand your money back, and tell insurers and warranty companies to stop selling ‘add ons’ you don’t need. For more information go to DemandARefund.com.
Consumer Credit Law Centre
The Consumer Credit Law Centre of South Australia (CCLCSA) is the first of its kind in the state and focuses on helping people to resolve consumer credit problems including debt, hardship, credit law issues involving disputes with creditors, bankruptcy, mortgage stress, inability to negotiate payment plans and conduct by creditors.
Consumer Credit Legal Service (WA)
As a not-for-profit charitable organization, Consumer Credit Legal Service (WA) Inc. provides legal advice and representation to WA consumers, in credit, banking and finance sectors.
Consumer Law Centre
The CLC is a non-profit government-funded community legal centre that provides ACT clients with free legal advice and representation in the areas of consumer credit (mortgages, credit cards and personal loans), debt recovery, banking, simple contracts, general fair trading and consumer protection.
Financial Rights Legal Centre
A community legal centre in NSW which specialises in financial services and offers advice and advocacy for consumers in financial stress.
Headspace
headspace is Australia’s National Youth Mental Health Foundation, providing early intervention mental health services to 12-25 year olds. Mind and Money aims to assist young people in navigating financial stress through videos, online resources and support services.
Health Justice Australia
Health Justice Australia is a national charity that helps health, legal and social services work together to better support people with complex and intersecting needs. By working together, health and legal practitioners can address the health-harming legal problems many people face, and redesign how services are delivered to those who need them most.
Mission Australia
Mission Australia’s Financial Wellbeing Service aims to help people make informed and responsible financial decisions. Support is provided through financial counselling, emergency relief, and advocacy programs.
National Tax Clinics
The National Tax Clinic program is an independent, Australian Government-funded initiative that provides free tax advice and support to eligible taxpayers facing financial, social or personal challenges.
Tax clinics operate across Australia. Support is provided by university and TAFE students, under the guidance of qualified tax professionals.
UNSW Tax & Business Advisory Clinic
UNSW Tax & Business Advisory Clinic provides free, independent and confidential tax advice and business support, by appointment only. They have outreach locations across Sydney and also offer phone appointments depending on your circumstances and location.
Super Consumers Australia
Super Consumers Australia is an independent not-for-profit consumer advocacy organisation dedicated to advancing and protecting the interests of low-and-middle-income Australians navigating the superannuation system.
Thriving Communities Australia
Thriving Communities Australia is a not for profit organisation that enables collaboration across multiple sectors. The One Stop One Story Hub is a world-first cross-sector platform enabling frontline workers in corporate and community organisations to connect and refer their customers to a range of support through an innovative, streamlined system.
With the OSOS Hub, individuals experiencing domestic and family violence or financial hardship can share their story once, and gain access to comprehensive, wrap-around support from multiple service providers.
Welfare Rights Centre
Welfare Rights Centre is a community legal centre specialising in social security and family assistance law, helping people navigate issues with Centrelink.
Wesley Mission
Wesley Mission’s financial wellbeing services include emergency financial assistance, financial counselling and gamble aware.
Westjustice
Westjustice provides free legal help to people in the western suburbs of Melbourne. The Restoring Financial Safety project is an integrated multi-disciplinary services partnership with McAuley Community Services. The service provides legal advice, financial counselling, support and advocacy for women who have experienced economic abuse and other forms of family violence.